Hanoi tops E-commerce Business Index
The EBI based on three main criteria: infrastructure and human resources, business-to-consumer transactions, and business-to-business transactions.

Hanoi tops the E-Commerce Business Index (EBI) 2025 which was announced by the Vietnam E-Commerce Association on April 25, according to a report from the Vietnam News Agency.
The EBI 2025 report shows that Hanoi leads the ranking with 74.7 points, followed by Ho Chi Minh City with 73.5 points, and central Da Nang city with 28.1 points.
The index was developed based on surveys of thousands of businesses across the country.
The EBI is based on three main criteria: infrastructure and human resources, business-to-consumer (B2C) transactions, and business-to-business (B2B) transactions. A locality’s ranking depends on improvements in these criteria and their subcomponents.
The average score for the index this year is 9.3 points, underlining the significant disparity in e-commerce development between Hanoi, HCM City, and the remaining provinces and cities.