Efforts to establish a paperless government will require all leaders, officials, and civil servants at all levels to handle work entirely online and use digital signatures, with a deadline of June 30, 2025.
The HCI is a component of the UN’s E-Government Development Index, together with the Online Service Index and the Telecommunication Infrastructure Index.
A strategy on developing digital transformation platforms and applications to meet needs in e-government, the digital economy, and digital culture is being promoted by Viettel on a global scale. In the first half of 2022, its consolidated revenue in foreign telecommunications reached $755 million, up 9.7 per cent year-on-year.
The Ministry of Information and Communications (MoIC) has set a target that, by 2025, Vietnam’s e-government index, as ranked by the UN, will be among the four leading countries in ASEAN. Vietnam is also to have a safety and security index in the global network that is among the top 40 countries. The proportion of the digital economy in GDP is to reach 20 per cent, with the proportion of the digital economy in each industry and field to reach at least 10 per cent. By 2030, the construction of a digital government is to be completed.
The Ministry of Finance (MoF) has determined that providing online public services is a top priority in building e-government and the digital government. The ministry has completed the connection and integration of 355 of 518 online public services at Levels 3 and 4 on the National Public Service Portal, or 68.53 per cent. The ministry has set a target of, by 2025, 80 per cent of administrative procedures being processed entirely online.