Public Bank Vietnam adopts Oracle FLEXCUBE Core Banking solution
Bank partners with Oracle to implement the solution, enhancing operational efficiency and customer service.
Public Bank Vietnam and the Oracle Corporation announced the implementation of Oracle’s FLEXCUBE Core Banking solution during a signing ceremony at the Pan Pacific Hanoi. In the face of rapid digital transformation in the banking sector, this collaboration marks a key milestone in Public Bank Vietnam’s ongoing digitalization efforts, bringing notable improvements to its operations and service quality.
As part of the agreement, Oracle will provide an integrated solution that includes Infrastructure, Platform, and Applications, all powered by Oracle Technology, with FLEXCUBE as the central core banking platform. This solution aims to help Public Bank Vietnam streamline operational processes, enhance system performance, and maintain flexibility in expanding and developing financial products and services.
With the FLEXCUBE system in place, Public Bank Vietnam is positioned to speed up the roll-out of new products, offer more personalized services and promotions, and deliver an enhanced customer experience across all touchpoints, from account registration to management and payment processing. This initiative is expected to meet the evolving transaction needs of customers more effectively.
“The implementation of Oracle’s core banking solution is a significant step in the bank’s modernization strategy,” Mr. Chee Keng Eng, General Director of Public Bank Vietnam, said at the signing ceremony. “We believe this partnership will help us optimize our operational processes, improve our products and customer services in Vietnam, and contribute to the sustainable growth of Public Bank Vietnam in contributing to the country’s banking sector.”
The ceremony were attended by Mr. HS Teji, Vice President for Banking in the Japan & Asia Pacific region at Oracle, and other key members. This synchronized deployment enables Public Bank Vietnam to deliver a comprehensive and rapid customer service experience.
About Public Bank Vietnam
Public Bank Vietnam (PBVN) is a 100 per cent foreign-owned subsidiary of Public Bank Berhad, Malaysia, one of the country’s leading financial institutions. After more than 31 years in Vietnam, PBVN has expanded its presence to 40 branches across key cities and provinces. The bank is committed to becoming a leading, secure, and reputable credit institution in Vietnam.
About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit www.oracle.com.